1. Introduction

Welcome to Ravewavemedia. By using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. If you do not agree to these terms, you should not use our services.

2. Services Provided

We offer services to help small businesses increase their positive Google reviews. Our services may include consultation, review management, and optimization of your Google business profile. We reserve the right to modify or discontinue any service at our discretion.

3. Account Creation and Responsibility

In order to use certain services, you may be required to create an account. You agree to provide accurate, current, and complete information and to update it as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

4. Payment Terms

Payments for services must be made according to the terms specified in your agreement or invoice. All payments are due on the date specified. Late payments may incur additional charges or result in suspension of services.

5. User Responsibilities

You agree not to use our services for any unlawful purpose or in a manner that violates applicable laws. You will not engage in fraudulent activity, misrepresent your business, or request fake reviews. All actions conducted through your account are your responsibility.

6. Review Policies

We do not and will not solicit or create fake reviews. All reviews should reflect genuine customer experiences. We assist in optimizing your business profile and encouraging satisfied customers to leave positive feedback.

7. Limitation of Liability

Our services are provided "as is." While we strive to deliver the highest quality, we do not guarantee specific results, such as a certain number of reviews or ranking improvements. We are not liable for any damages, losses, or disruptions caused by the use of our services.

8. Termination

We may terminate or suspend your access to our services at our discretion, especially if you violate these terms or engage in activities harmful to the integrity of our services.

9. Privacy and Data Protection

We take your privacy seriously. Please refer to our Privacy Policy for more details on how we handle your personal information.

10. Governing Law

These Terms and Conditions are governed by the laws of South Africa. Any disputes arising from these terms will be resolved in accordance with the applicable legal framework.

11. Changes to Terms and Conditions

We may update these Terms and Conditions from time to time. Any changes will be posted on our website with the updated date. Continued use of our services after any changes constitutes acceptance of the new terms.

12. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us.